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Marketing ROI Calculator

Marketing ROI calculator for service businesses

Drag the sliders to your numbers. Every result on the right updates as you go, so you can see what a better close rate, a lower CPC or a bigger budget would actually be worth.

Business type

Traffic

What you send traffic to

Average cost per click (link)

iCost you pay each time someone clicks your ad. Industry average: $1 to $3 for most niches; $5 to $15 for competitive industries like finance or legal.$1.50

Click through rate (link)

i% of people who see your ad and click the link. Industry average: 1 to 2% for paid social; up to 5% for highly targeted campaigns.1%

Monthly ad spend

iYour monthly paid media budget. SMB average: $2,000 to $20,000 a month.$4,000

Lead magnet conversion rate

i% of visitors who download your lead magnet or free offer. Industry average: 10 to 25% with a strong offer.15%

Lead magnet to booked call conversion rate

i% of lead magnet downloaders who then book a call. Industry average: 3 to 8%.5%

Call show rate

i% of booked calls where the prospect actually attends. Industry average: 60 to 80%.70%

Call closing rate

i% of held calls that result in a sale. Industry average: 20 to 35% for consultative sales.20%

Average lifetime value of a customer

iTotal revenue a customer generates over their lifetime. Typically 3 to 5 times the first-sale value.$3,000

The maximum you are willing to pay to acquire a customer

iShould be 30 to 33% of LTV or less for healthy unit economics.$990

Monthly management fee

iAgency or platform management cost per month.$4,000

Results are a guide only. They do not represent guaranteed results and have no legal effect on any agreement with Q Agency. Figures and formulae may change without notice. Q Agency accepts no responsibility for losses arising from reliance on this calculator.

Keep your numbers

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Every input and every result from your scenario, plus the 3 levers a senior strategist would look at first to move your numbers. Yours to keep, no follow-up unless you ask.

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How to read your results

Start with the 3 numbers that matter most.

CPA against max CPA

Your cost to acquire a customer against the most you can afford to pay. If CPA is above max CPA, spend is not the problem. Conversion rate or close rate is.

Lifetime ROAS, not day 1

Judging ads on the first sale alone undervalues every campaign that brings in repeat customers. Lifetime ROAS shows what the customer is actually worth against what you paid for them.

Cost per held call

For service businesses, this is the number to watch. A 70% show rate and a 20% close rate mean you need roughly 7 booked calls per sale. Fix the show rate first; it is the cheapest lever.

Faqs

Questions about the ROI calculator.

Straight answers. If yours is not here, ask on the call.

What does the marketing ROI calculator show?

What your ad spend, conversion rates and customer value add up to. Drag the sliders to your numbers and every result updates as you go, so you can see what a better close rate, a lower CPC or a bigger budget would be worth.

Does it work for ecommerce as well as service businesses?

Yes. Choose lead generation or ecommerce as the business type, paid or organic traffic, and whether you send traffic to a landing page, a sales funnel or your website.

What is max CPA?

The most you are willing to pay to acquire a customer. For healthy unit economics it should be 30 to 33% of lifetime value or less. If your CPA is above max CPA, spend is not the problem: conversion rate or close rate is.

Why look at lifetime ROAS rather than the first sale?

Judging ads on the first sale alone undervalues every campaign that brings in repeat customers. Lifetime ROAS shows what a customer is actually worth against what you paid for them.

What is cost per held call?

For service businesses it is the number to watch. A 70% show rate and a 20% close rate mean you need roughly 7 booked calls per sale, so fix the show rate first; it is the cheapest lever.

Q Agency strategists working through a client plan

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