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Two Q Agency team members talking on the studio stairs

About Q Agency

Meet the curious minds behind curious growth.

Alone, we are pretty useful. Together, we are a multi-faceted, finely-tuned machine assembled for one purpose: turbo-charging your growth.

We are:

Google

225+ 5 star Google reviews

300+

businesses grown

$100M+

in generated revenue

25

people, one team in Sydney

Your one stop shop

If you are hungry for growth, curious about new ideas, and insistent on tangible results, you have met your match.

We started Q because we were tired of watching agencies sell stale ideas and snake oil, leaving clients to settle for stagnation.

We wanted to see an agency take big swings, embrace new tech, and track results with bullet-proof metrics. So we decided to build what we were waiting for.

The question now: is Q what you have been waiting for?

Get in touch
Joshua Richardson, co-founder of Q Agency
Josh RichardsonCo-Founder
Michael Noone, co-founder of Q Agency
Michael NooneCo-Founder

Capabilities

Everyone says they do it all...

and then they farm most of it out. Not us.

You do not need to take our word for it. You will notice the difference that comes from the big-idea creatives talking to the small-detail implementers.

Crafting ideas that engage and inspire.

Our history (of bucking history)

Where we have come from and why we are just getting started

Q Agency in 2026
Q Agency in 2025
Q Agency in 2024
Q Agency in 2023
Q Agency in 2022
Q Agency in 2021

Why our values build your value

We value more than what looks good in a corporate slideshow.

Every client engagement is shaped by 4 things. They are not posters on a wall, they are how we decide what to do next.

The Q Agency team at work in the Penrith studio
  • Check Your Ego at the Door

    The best idea wins, whoever it came from. We own mistakes early, take feedback well, and once a call is made, we all back it.

  • Curiosity

    We ask questions before we offer answers: what matters to your business, and how you will judge success. Then we look past the obvious fix.

  • Grit

    We get our hands dirty, keep moving under pressure and follow through. The job is finished when it is done well, not just done.

  • Embrace Growth

    We seek out feedback, learn from mistakes and pick up new tools, AI included. What worked last year gets tested again, and we tell you honestly what is working.

Meet the leadership team

Driving the direction. Responsible for the results.

  • Joshua Richardson, co-founder of Q Agency
    Joshua RichardsonCo-Founder, Head of AI
  • Michael Noone, co-founder of Q Agency
    Michael NooneCo-founder, Head of Creative
  • Brent Richardson, general manager of Q Agency
    Brent RichardsonGeneral Manager
  • Stephanie Croucher, account management at Q Agency
    Stephanie CroucherAccount Management

Certified partners

Certified on the platforms your growth runs on.

Google Partner
Meta Business Partner
HubSpot Solutions Partner
Webflow Premium Partner
Shopify Partner
Klaviyo Partner
TikTok Marketing Partner
Semrush Agency Partner
ChatGPT Ads early access
Mailchimp Partner
Pinterest Marketing Partner
WordPress Agency Partner
TikTok Marketing Partner
Semrush Agency Partner
ChatGPT Ads early access
Mailchimp Partner
Pinterest Marketing Partner
WordPress Agency Partner
Google Partner
Meta Business Partner
HubSpot Solutions Partner
Webflow Premium Partner
Shopify Partner
Klaviyo Partner

Where we are

Penrith and Martin Place offices, clients in every state.

Penrith · Head office

Penrith · Head office

10/2115 Castlereagh Rd, Penrith NSW 2750

The studio, the developers and most of the team. Client sessions, shoot days and training run from here.

Sydney CBD

Sydney CBD

39 Martin Place, Sydney NSW 2000

Meetings and workshops for city clients, by appointment.

Google reviews

What our clients say
on Google.

5.0

225+ 5 star reviews

GoogleVerified Google Business Profile

As seen in

AdNews logo
B&T logo
Mumbrella logo
Campaign Brief logo
Mediaweek logo
The Stable logo
Read all reviews on Google
Olivia TolleySydney Smile Doctor
Highly recommend Q Agency. They set up the branding for our small business and managed to execute our vision perfectly. They take the time to really listen to what you are after and have excellent attention to detail. We would be lost without their team.
John JoannouManufactor Precinct
Q Agency understood the reason why we exist and as a marketing agency is helping us get the messaging across. High five to Cassandra and Michael, they and the agency really care.
Reece NeillMagnolia Kitchens
We are extremely pleased with the work done on our website. The team demonstrated professionalism and expertise throughout the process, we could not be happier with the outcome.
Luke SalibaFTP Playground
Josh and the team are very professional, friendly, and work hard to ensure you are happy and get exactly what you are after. Very happy with the website Q Agency delivered and will continue to use their five star service.
Andy Evanshumii
Consistently blown away by the speed, quality and cost-efficiency of the team at Q Agency. They have levelled up the humii website 10x since we started with them and we're stoked with the outcome.
Suzanne WalkerClear Path Accounting
I can't tell you the impact that working with Q Agency has had on my business. They don't just do marketing, they become part of your business, understanding your goals and driving real results.
Alistair Preston-JonesMountain Culture
Exceptional team to work with. We have used their services for web design, SEO and email marketing so far and the quality of work has been great and timely.
Alex ZambranoZamps Electrical
Steph has been awesome to work with on our Google Ads. Super professional, transparent, and actually delivers results. She genuinely cares about the business and always keeps me in the loop.
Alexandra SGoogle review
Q helped us upgrade our website, developing best practice UX and UI for better user journeys and to drive lead volume. They care about our results and know the right levers to pull to get us the outcomes we need.
Iain FrenchLocked On
Steph and the team at Q Agency are amazing to work with. Excellent communication and very helpful from start to finish, and delivered our project to a high standard.
Chris HowlettGoogle review
Came to Q for a Shopify refresh and they absolutely delivered. The new website is faster, cleaner, and way easier for customers to use.
Richard HengGoogle review
The head of digital at Q Agency has legitimately been the best to work with. Actively tries to grow our business and gives common sense advice rather than marketing jargon.
Mareile Osthushumii
It has been great to work with the team at Q Agency. Smooth and fast process, we love our new website.
Sophie RayGoogle review
Our paid ads are performing better than ever, and communication has been clear and proactive throughout. Highly recommend them for anyone wanting real results from their ad spend.
Holly FenwickGoogle review
The SEO team were amazing to work with and took the time to understand me and my business. I have already had great feedback about the new website and just could not be happier.
Krystle MedinaOne Stop Pallet Racking
Q Agency and Steph have been excellent to work with. Steph has been very knowledgeable, understanding and thorough in assisting with our new website build.
Rebecca Liu-BrennanDance Cirque
Could not ask for anything more from this incredible company. They come to you with innovation, commitment and consistency. Their knowledge and implementation is helping me to scale my business beyond what I ever thought would be possible.
Matthew RahnPower with Purpose
The team went above and beyond to understand our business goals and create a digital marketing strategy that truly delivered results.
Peter ChivasThe Orchard
Highly recommended, very professional.
Michael KoopmanTermina
Thanks for the dedicated and tailored work to create exactly what we were after.
Michael KoopmanTermina
Thanks for the dedicated and tailored work to create exactly what we were after.
Peter ChivasThe Orchard
Highly recommended, very professional.
Matthew RahnPower with Purpose
The team went above and beyond to understand our business goals and create a digital marketing strategy that truly delivered results.
Rebecca Liu-BrennanDance Cirque
Could not ask for anything more from this incredible company. They come to you with innovation, commitment and consistency. Their knowledge and implementation is helping me to scale my business beyond what I ever thought would be possible.
Krystle MedinaOne Stop Pallet Racking
Q Agency and Steph have been excellent to work with. Steph has been very knowledgeable, understanding and thorough in assisting with our new website build.
Holly FenwickGoogle review
The SEO team were amazing to work with and took the time to understand me and my business. I have already had great feedback about the new website and just could not be happier.
Sophie RayGoogle review
Our paid ads are performing better than ever, and communication has been clear and proactive throughout. Highly recommend them for anyone wanting real results from their ad spend.
Mareile Osthushumii
It has been great to work with the team at Q Agency. Smooth and fast process, we love our new website.
Richard HengGoogle review
The head of digital at Q Agency has legitimately been the best to work with. Actively tries to grow our business and gives common sense advice rather than marketing jargon.
Chris HowlettGoogle review
Came to Q for a Shopify refresh and they absolutely delivered. The new website is faster, cleaner, and way easier for customers to use.
Iain FrenchLocked On
Steph and the team at Q Agency are amazing to work with. Excellent communication and very helpful from start to finish, and delivered our project to a high standard.
Alexandra SGoogle review
Q helped us upgrade our website, developing best practice UX and UI for better user journeys and to drive lead volume. They care about our results and know the right levers to pull to get us the outcomes we need.
Alex ZambranoZamps Electrical
Steph has been awesome to work with on our Google Ads. Super professional, transparent, and actually delivers results. She genuinely cares about the business and always keeps me in the loop.
Alistair Preston-JonesMountain Culture
Exceptional team to work with. We have used their services for web design, SEO and email marketing so far and the quality of work has been great and timely.
Suzanne WalkerClear Path Accounting
I can't tell you the impact that working with Q Agency has had on my business. They don't just do marketing, they become part of your business, understanding your goals and driving real results.
Andy Evanshumii
Consistently blown away by the speed, quality and cost-efficiency of the team at Q Agency. They have levelled up the humii website 10x since we started with them and we're stoked with the outcome.
Luke SalibaFTP Playground
Josh and the team are very professional, friendly, and work hard to ensure you are happy and get exactly what you are after. Very happy with the website Q Agency delivered and will continue to use their five star service.
Reece NeillMagnolia Kitchens
We are extremely pleased with the work done on our website. The team demonstrated professionalism and expertise throughout the process, we could not be happier with the outcome.
John JoannouManufactor Precinct
Q Agency understood the reason why we exist and as a marketing agency is helping us get the messaging across. High five to Cassandra and Michael, they and the agency really care.
Olivia TolleySydney Smile Doctor
Highly recommend Q Agency. They set up the branding for our small business and managed to execute our vision perfectly. They take the time to really listen to what you are after and have excellent attention to detail. We would be lost without their team.

Marketing agency, Sydney

A marketing agency for the long run.

Q Agency is a full-service marketing agency in Sydney, founded in Penrith and working with businesses across Australia. We plan, build and run marketing for trades and home services, hospitality groups, professional services firms, health practices, online stores and B2B companies: strategy, branding, websites, SEO, paid ads, social media, email and AI, delivered by one team.

What clients notice first is the structure. The strategist who writes your plan sits with the designers, developers and channel specialists who deliver it, so nothing is reinterpreted between a document and the work. What they notice over time is the reporting: every account runs against a baseline in AllNow, our own platform, and the monthly note says plainly what worked and what we are changing.

We hold partner accreditations with Webflow, Google, Shopify, Meta, HubSpot and Klaviyo, and our work has been recognised by the Netty Awards, the Australian Web Awards and the Webbys. The proof that matters more is on the case studies page, client by client, with the numbers.

Meet the team

Names, roles and who does what on your account. The people on this page are the people on the phone.The team

How we work and what it costs

Scoped with you after a free audit, and your accounts stay yours.How we work

Careers at Q

Marketing, design and development roles in Penrith.Offices

Our own numbers

We run our marketing on the same plans, dashboards and honesty we sell. Ask to see AllNow on the first call.Book a call

Faqs

Questions we get about Q.

Straight answers. If yours is not here, ask on the call.

Who owns Q Agency?

Josh Richardson and Michael Noone, who founded it in Penrith and still lead the work. Brent Richardson is General Manager.

Where are you based?

Head office in Penrith at 10/2115 Castlereagh Rd, with a city office at 39 Martin Place. The team works from Sydney; clients are across Australia.

Do you work with businesses outside Sydney?

Yes. Most of the work is done from a desk and reported in AllNow, so location rarely matters. We have clients in most states, with multi-venue groups in New South Wales and Queensland.

Who will actually work on my account?

A named account manager runs the plan, and you deal directly with the specialists doing the work. The team page above is the team on the accounts.

Do you outsource or offshore?

No. Strategy, design, development, content and media are done by our team in Sydney.

What size business do you work with?

From owner-operated trades and venues to national brands and 10-office firms. The plan is sized to the business; the standard is the same.

How do I start?

Book a call. We learn the business, then run a free audit of whichever area matters most, and you get a clear view of what we would do first.

Google

225+ Google reviews

Let's talk

Book a call with a specialist.

A senior strategist asks the right questions and maps out the plan we would execute to grow your business.

Zac SiviourSophie DarrJosh RichardsonStephanie Croucher
Speak with the team
90 to 1,500organic sessions a month in 12 months

Ready to grow faster?

Book your free strategy call and see where the growth is.

Step 1 of 2Your details

Next: 3 quick questions about the business, then you pick a time.