AI and Technology Services
Technology that saves time. And connects the business.
- AI, automation and reporting that save real hours
- Start small, prove it works, then extend it
- Free AI roadmap before you commit to anything
283 hrs
of admin saved a month, Dott and Crossitt
Trusted by 300+ brands, locally and nationally
Results for businesses like yours
Technology results with the client attached.
Time saved and processes automated are measured against the workflow we mapped in discovery. These are 2 of the numbers that moved, with the client and the scope.
283 hrs
Of admin time saved a month
Dott and Crossitt, AI and integrations across 10 offices.
500
Conveyancing transactions a month, automated
Dott and Crossitt, integrations between the tools they already ran.
How we work
Boring technology, applied to a mapped process.
Map the process first
Discovery before tools. We sit with the people doing the work, map the steps, and find where the hours actually go. Build-or-buy is the first decision.
Build the smallest thing that works
A scraper, an API or a form that stops being filled in by hand, delivered in stages with acceptance at each. AI where it fits, on a stack you own.
Keep a person approving
Automation acts, a human signs off. Training, monitoring and handover are scoped as part of the work, so nothing is a black box.
Partners
GooglePartner
HubSpotPartner
WebflowEnterprise Premium Partner
ShopifyPartner
Featured project
How Dott and Crossitt saved 283 hours of admin a month.
No more re-keying 500 transactions a month.
The conveyancing workflow was mapped office by office, then the tools they already ran were connected so matter data moves itself. AI handles the repetitive lookups and document steps, with a person approving. Reported as hours saved, against the baseline we took in discovery.
283 hrs
of admin saved a month
500
transactions a month, automated
10 offices
on one connected system
Trusted by hungry, passionate clients
"Q Agency’s marketing team was a godsend for our business. They helped us rebrand, created effective marketing materials, and ran successful lead generation campaigns. Their expertise and hard work resulted in increased sales and growth."
Jared Zak
Managing Director, Dott & Crossitt
Custom conveyancing software and Webflow
Actively tries to grow our business and gives common sense advice rather than marketing jargon. Richard Heng
They care about our results and this results focussed approach means they know the right levers to pull. Alexandra S
Co-founderJosh Richardson
Strategy, AI search and AllNow. Runs discovery.
Head of Account ManagementStephanie Croucher
Runs the plan and the handover to your team.
Head of SEOSophie Darr
Search data that feeds the reporting and the roadmap.
Head of StorytellingMat Groom
Training material and documentation people actually read.
How it fits together
Data is where the loop closes.
Brand, website, marketing and data run as one loop at Q, with strategy set once in the middle. Technology built by the people who also run your ads, SEO and website knows what the data is for.
- 01
Strategy, set once
What a customer is worth and where enquiries come from. Decides which process to automate first and what the report has to show.
- 02
Brand sets the standard
Portals, quoting tools and emails designed in the brand system, so the software looks like the business.
- 03
Website feeds the CRM
Every form, call and booking lands in HubSpot with its source attached, so cost per customer is real, not guessed.
- 04
Marketing uses the data
The CRM tells the channels which leads became customers, and the budget moves to the ones that did.
- 05
Data closes the loop
AllNow puts marketing, sales and finance in one live view, and the automation takes the follow-up off the sales team.
Reporting you can read
AllNow, the platform we built.
Marketing, website, CRM and finance data in one live view, with a plain-English note each month on what changed. AI briefings and agents act only when you approve. Every Q client reports in it, and it is available on its own.
- 10+ platforms connected, against a baseline
- Revenue from your CRM, not just leads
- AI briefings with a person approving every action
10+ platforms
marketing, sales and finance
AI and technology agency, Sydney
Practical technology for Australian businesses.
Q Agency builds technology for businesses across Australia from Sydney: AI consulting and implementation, custom software and integrations, HubSpot CRM implementation, and AllNow, the reporting and intelligence platform we built ourselves. Our clients are the same businesses we market for: conveyancers, trades, hospitality groups, retailers, health practices and software companies.
The approach is unglamorous on purpose. Most of the time saved in a business comes from a scraper, an API or a form that stops being filled in by hand, applied to a process someone has actually mapped. AI goes where it fits, with a person approving what it does. Software is built on a common stack so any developer could pick it up, and you own it. HubSpot is set up around how you sell, not around what the platform can do.
Dott and Crossitt run around 500 conveyancing transactions a month across 10 offices on integrations we built, saving 283 hours of admin a month.
Google reviews
What our clients say
on Google.
225+ 5 star reviews
Verified Google Business Profile
As seen in
Highly recommend Q Agency. They set up the branding for our small business and managed to execute our vision perfectly. They take the time to really listen to what you are after and have excellent attention to detail. We would be lost without their team.
Q Agency understood the reason why we exist and as a marketing agency is helping us get the messaging across. High five to Cassandra and Michael, they and the agency really care.
We are extremely pleased with the work done on our website. The team demonstrated professionalism and expertise throughout the process, we could not be happier with the outcome.
Josh and the team are very professional, friendly, and work hard to ensure you are happy and get exactly what you are after. Very happy with the website Q Agency delivered and will continue to use their five star service.
Consistently blown away by the speed, quality and cost-efficiency of the team at Q Agency. They have levelled up the humii website 10x since we started with them and we're stoked with the outcome.
I can't tell you the impact that working with Q Agency has had on my business. They don't just do marketing, they become part of your business, understanding your goals and driving real results.
Exceptional team to work with. We have used their services for web design, SEO and email marketing so far and the quality of work has been great and timely.
Steph has been awesome to work with on our Google Ads. Super professional, transparent, and actually delivers results. She genuinely cares about the business and always keeps me in the loop.
Q helped us upgrade our website, developing best practice UX and UI for better user journeys and to drive lead volume. They care about our results and know the right levers to pull to get us the outcomes we need.
Steph and the team at Q Agency are amazing to work with. Excellent communication and very helpful from start to finish, and delivered our project to a high standard.
Came to Q for a Shopify refresh and they absolutely delivered. The new website is faster, cleaner, and way easier for customers to use.
The head of digital at Q Agency has legitimately been the best to work with. Actively tries to grow our business and gives common sense advice rather than marketing jargon.
It has been great to work with the team at Q Agency. Smooth and fast process, we love our new website.
Our paid ads are performing better than ever, and communication has been clear and proactive throughout. Highly recommend them for anyone wanting real results from their ad spend.
The SEO team were amazing to work with and took the time to understand me and my business. I have already had great feedback about the new website and just could not be happier.
Q Agency and Steph have been excellent to work with. Steph has been very knowledgeable, understanding and thorough in assisting with our new website build.
Could not ask for anything more from this incredible company. They come to you with innovation, commitment and consistency. Their knowledge and implementation is helping me to scale my business beyond what I ever thought would be possible.
The team went above and beyond to understand our business goals and create a digital marketing strategy that truly delivered results.
Highly recommended, very professional.
Thanks for the dedicated and tailored work to create exactly what we were after.
Michael and his team have been excellent in design and support throughout our project. They understood exactly what we wanted, and nailed it.
Michael and his team have been excellent in design and support throughout our project. They understood exactly what we wanted, and nailed it.
Thanks for the dedicated and tailored work to create exactly what we were after.
Highly recommended, very professional.
The team went above and beyond to understand our business goals and create a digital marketing strategy that truly delivered results.
Could not ask for anything more from this incredible company. They come to you with innovation, commitment and consistency. Their knowledge and implementation is helping me to scale my business beyond what I ever thought would be possible.
Q Agency and Steph have been excellent to work with. Steph has been very knowledgeable, understanding and thorough in assisting with our new website build.
The SEO team were amazing to work with and took the time to understand me and my business. I have already had great feedback about the new website and just could not be happier.
Our paid ads are performing better than ever, and communication has been clear and proactive throughout. Highly recommend them for anyone wanting real results from their ad spend.
It has been great to work with the team at Q Agency. Smooth and fast process, we love our new website.
The head of digital at Q Agency has legitimately been the best to work with. Actively tries to grow our business and gives common sense advice rather than marketing jargon.
Came to Q for a Shopify refresh and they absolutely delivered. The new website is faster, cleaner, and way easier for customers to use.
Steph and the team at Q Agency are amazing to work with. Excellent communication and very helpful from start to finish, and delivered our project to a high standard.
Q helped us upgrade our website, developing best practice UX and UI for better user journeys and to drive lead volume. They care about our results and know the right levers to pull to get us the outcomes we need.
Steph has been awesome to work with on our Google Ads. Super professional, transparent, and actually delivers results. She genuinely cares about the business and always keeps me in the loop.
Exceptional team to work with. We have used their services for web design, SEO and email marketing so far and the quality of work has been great and timely.
I can't tell you the impact that working with Q Agency has had on my business. They don't just do marketing, they become part of your business, understanding your goals and driving real results.
Consistently blown away by the speed, quality and cost-efficiency of the team at Q Agency. They have levelled up the humii website 10x since we started with them and we're stoked with the outcome.
Josh and the team are very professional, friendly, and work hard to ensure you are happy and get exactly what you are after. Very happy with the website Q Agency delivered and will continue to use their five star service.
We are extremely pleased with the work done on our website. The team demonstrated professionalism and expertise throughout the process, we could not be happier with the outcome.
Q Agency understood the reason why we exist and as a marketing agency is helping us get the messaging across. High five to Cassandra and Michael, they and the agency really care.
Highly recommend Q Agency. They set up the branding for our small business and managed to execute our vision perfectly. They take the time to really listen to what you are after and have excellent attention to detail. We would be lost without their team.
Faqs
AI and technology questions, answered.
Straight answers. If yours is not here, ask on the call.
Do we actually need AI?
Often not, or not first. Most time savings come from integrations and automation between the tools you already run. The discovery call maps the workflow before anyone picks a tool.
What does a custom software project cost?
Scoped after discovery, delivered in stages with acceptance at each. Build-or-buy is the first decision, and we will tell you when off-the-shelf is the answer.
Do we own the code?
Yes, on a stack any competent developer can pick up. Ownership and hosting terms are in the engagement agreement.
Can you set up HubSpot around how we sell?
Yes. Pipeline stages, follow-up automation, integrations and the reporting management actually wants. New setups and rescues of existing portals.
What is AllNow?
The reporting and intelligence platform we built: marketing, website, CRM and finance data in one live view, with AI briefings and agents that act only when you approve. Every Q client reports in it.
How long does implementation take?
A bounded AI pilot or a HubSpot setup runs in weeks; custom software is staged and scoped up front. We scope it and set the timeline with you after the discovery call.
Who keeps it running?
We do, under a support arrangement, or your team after training and handover. Either way, nothing is a black box.
Do you work with our existing developers or IT?
Yes. We specify, integrate and hand over alongside in-house teams and other vendors.
225+ Google reviews
Let's talk
Book a call with a specialist.
A senior strategist asks the right questions and maps out the plan we would execute to grow your business.
